When someone shares a file or folder, they share it with a specific Dropbox account. Or they may have sent the invitation to the wrong person. Space Used: How much storage space your offline files and folders are currently using on your phone or tablet.If you’re seeing a Request access page, it’s likely that the person you’re sharing with sent the invitation to an account that you don't regularly use.Available Space: How much storage space is available on your phone or tablet for offline files and folders.How to check storage usage for offline files and folders on the Dropbox mobile app Toggle Use data for offline files (Android) or Use Cellular Data (iPhone/iPad) to on. On iPhone/iPad, tap the account icon (person) in the bottom right and then the gear icon in the top left.ģ.On Android, tap the menu icon (horizontal lines) in the top left and then Settings.If you want your offline files and folders to update regardless of whether you’re connected to Wi-Fi or cellular data: To update all of your offline files while you’re connected to data, go to your list of offline files and tap the refresh icon (circular arrow in the top right). To update an offline file while you’re connected to data, go to your list of offline files and tap the yellow “ !” (exclamation point) next to the file you’d like to update. You must be connected to Wi-Fi with your list of offline files and folders open for them to update. How to keep your offline files and folders updated on the Dropbox mobile appīy default, your offline files don’t stay continuously updated, or synced, if you’re only connected to data. Tap the account icon (person) in the bottom right.To see a list of your offline files or folders: Once a file or a folder has been made available offline, it'll have an offline icon (white downward-facing arrow in a green circle) next to or under it in your file or folder list. How to find your offline files and folders on the Dropbox mobile app You can also make your Dropbox files online only to save storage space on your devices. To make your file only available online again, toggle off Make Available Offline.Next to or under the file you’d like to make available offline, tap the “ …” (ellipsis).Download and log in to the Dropbox mobile app, if you haven’t already.To make files and folders available offline on your phone or tablet: How to make files and folders available offline on the Dropbox mobile appįiles and folders in the Dropbox mobile app aren’t stored on your phone or tablet, so they aren’t available offline by default. ![]() The file is now available offline and can be found locally in the Dropbox folder in File Explorer (Windows) or Finder (Mac). Learn about the different sync icons and what they mean. A file or folder is available offline once you see it has a solid green checkmark next to it.
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